- Could you share a brief overview of your journey and role as Business Head at Syntel by Arvind?
At Syntel by Arvind, I lead the AVSI business where the focus is on designing and deploying next-generation audio-visual and communication ecosystems that merge seamlessly with IT and security infrastructure. My journey has been about bridging these technologies to create immersive, connected, and intelligent spaces
- Syntel by Arvind operates in both product and solution segments—how do you balance innovation and execution across these areas?
Innovation is embedded in every layer of our operationsbe it adopting AI-driven analytics, IoT integration, or AV-over-IP architectures. But equal focus is on execution consistency. Our project delivery frameworks ensure that innovation translates into reliable, on-ground outcomes for customers.
- The SNEOS brand has become known for its security and surveillance systems. What makes it stand out in such a competitive market?
The SNEOS brand stands apart because of its emphasis on convergence and intelligence. We integrate AI-based video analytics, cloud monitoring, and real-time alertingoffering not just visibility but actionable security insights. Our differentiation lies in making surveillance proactive rather than reactive.
- NEOS represents your enterprise communication solutions. How do these solutions cater to modern business communication challenges?
Modern businesses demand unified, flexible, and scalable communication. NEOS solutions are built around these principlesdelivering enterprise-grade IP-PBX, hybrid conferencing, and collaboration tools that support remote and hybrid work environments efficiently.
- How has the demand for integrated security and communication solutions evolved in recent years?
The last few years have seen an accelerated demand for integrated solutions. Clients no longer see AV, IT, or security as separate domains—they expect one seamless platform. This shift has driven us to create unified architectures that improve management, scalability, and performance.
- AVSI (Audio Visual System Integration) is gaining importance across industries—how is Syntel by Arvind addressing this trend?
AVSI today goes far beyond displays and projectors—it’s about intelligent experience design. From boardrooms to classrooms, our focus is on IoT-enabled AV systems that are smart, automated, and energy-efficient.
- What are the key industries or sectors where your solutions have created the most impact?
Our solutions have transformed collaboration and communication experiences in corporate enterprises, education, healthcare, and public infrastructure. These are sectors where digital experiences directly influence productivity, safety, and engagement.
- Can you highlight a recent project or case study that reflects the company’s expertise in end-to-end integration?
One of our standout implementations has been a multi-site command and communication center integrating AV, IT, and surveillance. It showcased our capability to deliver end-to-end solutionsfrom network architecture to user interfaceenhancing both decision-making and operational efficiency.
- Technology adoption is rapid in India. How do you ensure Syntel by Arvind stays ahead of the curve?
Our philosophy is to stay ahead, not just adapt. We invest in R&D partnerships, continuous skill upgradation, and proactive adoption of technologies like AI, IoT, and cloud platforms. This ensures our customers are always ready for what’s next.
- What role does customer feedback play in shaping your product and solution roadmap?
We actively listen to the customer’s voice and align our offerings matching with their needs and expectations. Customer responsiveness is at the core of every activity at Syntel by Arvind.
- How do you foresee the future of enterprise communication and surveillance in the next five years?
Over the next five years’ enterprises should expect communication systems that are unified (voice/video/data), cloud-native, AI-enabled and tailored for hybrid/hub-&-spoke working, and surveillance/security systems that are deeply integrated into the broader IT/AV ecosystem, offering analytics, automation and remote management. For businesses, the implication is clear: the infrastructure must be built for connectivity, scalability, intelligence and integrationnot just isolated devices.
- As a business leader, what is your vision for AVSI at Syntel by Arvind?
We aim to be a one-stop solution provider for all technological needs. We ensure our customers can adopt and benefit from the latest advancements across the IT, telecom, AV, and physical security domains
- Finally, what message would you like to share with businesses looking to upgrade their communication and security infrastructure?
For any business seeking to upgrade their communication and security infrastructure, the imperative is to treat AV and IT as a unified ecosystem. Deploy AV endpoints not just as isolated hardware but as integrated IT assets engineered for connectivity, collaboration and security. At the same time, leverage cloud-native, networked architectures to ensure scalability, agility and real-time responsiveness. And don’t wait: environments shaped by hybrid work, smart campuses or public-facing services demand systems that are secure, flexible and intelligent by design.
